CPHQ VALID DUMPS PDF | STUDY CPHQ PLAN

CPHQ Valid Dumps Pdf | Study CPHQ Plan

CPHQ Valid Dumps Pdf | Study CPHQ Plan

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The healthcare industry is a complex and ever-changing environment that requires qualified professionals to ensure its smooth functioning. Therefore, it is essential to have an expert in healthcare quality management who can provide high-quality patient care. The NAHQ CPHQ (Certified Professional in Healthcare Quality Examination) exam is a standardized test that certifies professionals in healthcare quality management.

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q302-Q307):

NEW QUESTION # 302
A quality professional Is the leader of a teaminthe storming phase of development Which of the following should the quality professional be prepared to do?

  • A. Be willing to share leadership responsibilities.
  • B. Direct and provide role clarification.
  • C. Redirect conflict to energize the team.
  • D. Move to a more supportive leadership style.

Answer: B

Explanation:
The storming phase is the second stage of team development, where conflicts and differences in opinions may arise12. During this phase, the team is still figuring out how to work well together1. The leader's role is crucial at this stage. They need to provide clear direction for the project and help individuals on the team get to know and accept each other3. This involves directing the team and providing role clarification3, which aligns with option A.


NEW QUESTION # 303
In an improvement project to improve clinic flow, a spaghetti chart is best used to:

  • A. Identify redundancies and wasted movement.
  • B. Display the hierarchy of subtasks required to achieve an objective.
  • C. Determine the strengths, weaknesses, opportunities, and threats of a process.
  • D. Analyze the suppliers, inputs, processes, outputs, and customers.

Answer: A

Explanation:
Detailed Explanation:
A spaghetti chart visually represents the physical path taken by staff or patients, helping identify inefficiencies, redundancies, and wasted movement.
Option B: Identify redundancies and wasted movement
Spaghetti charts highlight inefficiencies by mapping out excessive or unnecessary movement in the workflow.
References:
CPHQ resources on process improvement tools emphasize spaghetti charts for identifying movement inefficiencies.


NEW QUESTION # 304
An organization Is evaluating the data used to measure compliance with medication reconciliation by clinic.
Three abstractors have been assigned to collect the data. The compliance data by abstractor and unit are below:
Based on this table, which of the following Is the best next step to evaluate accuracy and reliability ol the data?

  • A. Study best practices In Clinic D.
  • B. Develop a corrective action plan for Clinic B.
  • C. Implement an interrater reliability process.
  • D. Educate Abstractor 1 and Abstractor 3 on data collection.

Answer: C

Explanation:
The table shows the compliance data by three different abstractors across four clinics. There is a noticeable variation in the data collected by different abstractors for the same clinic.
According to NAHQ's resources, ensuring data accuracy and reliability is crucial in healthcare quality. One of the ways to achieve this is through an interrater reliability process, which assesses the degree of agreement among raters or evaluators.
Implementing an interrater reliability process will help in evaluating if the variations are due to errors or actual differences in compliance levels. It ensures that the data collected is consistent and reliable across all abstractors.
Educating Abstractor 1 and 3 or developing a corrective action plan for Clinic B might be necessary steps later on, but without first establishing the reliability of the data through an interrater reliability process, it would be premature to take these steps.
Studying best practices in Clinic D could be beneficial but does not directly address the issue of data accuracy and consistency among different abstractors.


NEW QUESTION # 305
The downside to asking nursing staff to perform data collection is that can district nurses from their direct patient care responsibilities.
A better approach would be:

  • A. To hire research assistants or fulltime data analysts who can perform data collection and be responsible for data entry and analysis
  • B. To assign this work to them during holidays
  • C. To give this job work after their actual job timings
  • D. To hire research assistants or full-data analysts who can only perform data collection

Answer: A


NEW QUESTION # 306
Generally, effective performance measurement benefits organizations in the following way/s EXCEPT:

  • A. Provides factual evidence of performance
  • B. Promotes ongoing organization self-evaluation and improvement
  • C. Helps to meet internal patients' care requirements
  • D. Illustrate improvement

Answer: C


NEW QUESTION # 307
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